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FAQs

Minimum Cupcake Order

The minimum cupcake or treat order is x12 of the same flavour. If ordering mini cupcakes the minimum quantity is x24 of the same flavour.

Deposit Terms

I request a 50% deposit when making an order, to secure your booking.  The balance should be made the day before collection or delivery.

Collection & Delivery

Collection from Twickenham is complimentary. Local delivery is available from 50p per mile. Where venue set-up is required, an additional set-up fee applies.

Dietary Restrictions

Gluten-free, vegan, eggless and nut-free options are available for selected bakes. Please let me know about any allergies or dietary requirements when enquiring so that I can advise what is suitable.

Placing an Order

Please request your order as early as you can.  Ideally I would love at least a month's notice especially if I need to order bespoke toppers and moulds/cutters etc.

Cake Tiers

If you would like to add a tier to elevate your cake I can either make an edible sponge or add a dummy cake which is a cheaper option.

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© 2023 by Helens Bakes

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